Privacy Policy

Rivage Privacy Policy

Rivage respects your personal privacy, so our website is protected with the latest technology to ensure that your personal and payment information is kept confidential and secured. Your personal information is gathered, controlled  and processed by our CRM department in accordance with this Privacy Policy. We do not disclose or share your personal information with any external organisation.

Please read the following Privacy Policy below to understand how we use your information before submitting any personal information.

If you need any information and enquires, please contact us via email or send a letter to our customer service department at the following address: Rivage CRM department, Al Mawared Natural Beauty Products Corp. P.O.Box 921417, Amman 11192, Jordan. 

Intellectual Property

Rivage website is an intellectual property protected by copyright governing legislation. Each element within it including: brands, photographs, drawings, logos, texts, illustration, graphics, etc., are exclusive property of Rivage as a sole owner of the intellectual property rights. Rivage does not grant any licence or any entitlement other than the right consulting the site. Any reproduction or use of any part of these elements is only authorised exclusively for the purpose of personal use and information. The reproduction, modification, duplication and use of any element of this site for any other purposes is strictly prohibited. 

Personal Information We Collect

The personal information about you that we may collect and process can be obtained through different sources. This information may be collected at our stores, counters, social media, events or our website. Your personal information may be collected when you visit the website, register on the website or submitting any other queries online. Web server logs, cookies and automated technologies may also be a source of collecting certain information about you.

The personal information about you that we may collect and process can be obtained through different sources, this may include the following:

  1. At our stores, counters, social media, events or our website.
  2. When you visit the website, register on the website or submitting any other queries online.
  3. Web server logs, cookies and automated technologies may also be a source of collecting certain information about you.

Personal Information We Collect

We may collect different type of personal information that you may provide us through our website or any other source. The personal information that you may provide includes:

  1. Name
  2. Postal address
  3. Email address
  4. Mobile number
  5. Age/date of birth
  6. Gender
  7. Payment information
  8. Username and password
  9. Content that you may provide
  10. IP address, your trends, websites you visit
  11. Any other Personal Information you may provide

What we do with your Personal Information

The Personal Information that you provide through the different sources mentioned above, may be used to:

  1. Manage your account online
  2. Improve your online experience
  3. Respond to your enquiries
  4. Provide services to you
  5. Process your purchase payments
  6. Analyse, improve and develop our products and services
  7. Send to you our latest news and special offers through SMS, MMS, Email, Phone calls or any other communication means. If you wish to to discontinue receiving information from Rivage, please send us an email at: ........

Who do we share your Personal Information with

Rivage will not sell or disclose your personal information with any external organisations, although Rivage may share your personal information with our affiliated companies under  Al Mawared Natural Beauty Corporation umbrella of companies. You may only receive information from other affiliated companies if you click on the relevant box. Rivage may also disclose your information to governmental bodies, law enforcement agencies or any other legal entities, for the purpose of preventing fraud and any illegal activities. In such cases, Rivage will inform you and send you details about your personal information disclosure. Your information may be shared with service providers which include entities that process payments, orders, web hosting and marketing services. We do not authorise the service providers to share or disclose any of your personal information. Rivage has the right to transfer all your personal information in the event of selling a portion or all of our business or assets. If this sale occurs we will ensure that your personal information is used in accordance to our Privacy Policy.

Cookies, Web Beacons and Web Server Logs

Cookies text files or single GIF may be sent and stored on your computer when you visit our website. You may delete, restrict and disable certain types of cookies on most of web browsers, but cookies allow us to customise the website to your preferences and interests in order allow you to use all the features on our website and enhance your user experience. Our web servers may log details such as IP address, domain, links, browser type, your system language, operating system type and time zone. For web server and information collection control, web beacons or tags may be placed on our web pages to link web pages to a specific web servers and cookies.

Web Analytics

We may use web analytics such as Google Analytics that uses different technologies such as cookies, web server logs and web beacon to create log files of information. These log files of collected information may include the length of your visit, pages explored and Internet Protocol (IP) address from your network. This collected data is analysed using web analytics services that help us enhance and improve your experience on our website. You can deactivate the ability for a Web Analytics provider to analyse your browsing activities on our website.

Hyperlinks to other websites

Our website may contain links to websites operated and controlled by an independent third party. These linked sites may have their own privacy policy, so we recommend that you review them if you visit any of these linked websites. We do not verify or accept the content of the linked websites, and we are not responsible for their privacy policy practices. Using any of the linked websites is the user's sole risk and responsibility.

Comments about your Personal Information

You have the right to comment, correct errors in the information and have access to your Personal Information stored on our servers. If you have any questions or comments regarding the Privacy Policy, or wish to modify, block or delete your Personal Information, please contact our CRM department via Email or write to: Rivage CRM department, Al Mawared Natural Beauty Products Corp. P.O.Box 921417, Amman 11192, Jordan.

Our Privacy Policy Updates

This Privacy Policy may be updated from time to time without notifying you about any changes to that may have occurred in our Privacy Policy. We will indicate the date of the most recent update to the policy at the bottom of this Privacy Policy.